FAQ

Please Read

We do our best to ensure fast and safe delivery, but sometimes packages get lost or arrive damaged. If this happens, we are here to help. Contact our Customer Service team at: customerservice@kindnest.store, and we will find a solution for you.

How does the Magnetic Nest Board attach to the wall?

The Magnetic Nest uses a strong, adhesive backing that securely sticks to smooth, clean surfaces. No additional tools or hardware are required for installation.

What surfaces are compatible with the Magnetic Nest Board?

It’s best suited for smooth, flat surfaces like painted walls, or glass windows.

Avoid textured or uneven surfaces for optimal adhesion ( Dusty, textured, wallpaper, air cleaning paints, wood or painted wood). These paints can prevent adhesion, making them incompatible with the magnetic board.

Is it safe for kids to use?

Yes, the Magnetic Nest Board is made from child-safe, non-toxic materials, ensuring a durable and secure play space for children.

What age range is this product suitable for?

The Magnetic Nest is recommended for children ages 3 and up, helping them explore letters, numbers, shapes, and creativity in a safe and engaging way.

Does the Boards come with accessories?

Accessories are not included, but you can explore our Magnetic Nest Set or Magnetic Nest Combo, which includes the ABC, 123, ART, and CHALKS sets. These all-in-one kits provide everything your child needs for literacy, numeracy, art, and hands-on creativity.

What surfaces will the magnets stick to?

Our magnetic pieces are specially designed for the Magnetic Nest Board, ensuring a secure and frustration-free play experience. They also work on most magnetic surfaces, offering versatile play options.

How can I clean the chalkboard surface?

Simply wipe it with a damp cloth. Avoid abrasive cleaners to maintain its quality. Our Magnetic Nest Set includes a magnetic cloth that can be purchased separately for easy cleaning.

How to wash the magnetic wipe?

Gently hand wash with mild soap and lay flat to air dry.

How do I clean and maintain the magnetic pieces?

Wipe the magnetic pieces with a damp cloth to remove dust or chalk residue.